IT Support for Small Businesses in Medway
Medway is home to thousands of small businesses across Rochester, Chatham, Gillingham, Strood and the surrounding areas. From professional services on Rochester High Street to light industrial businesses in the Medway City Estate, the region has a genuinely varied SME community.
ClearPath IT Services supports small businesses throughout Medway with remote helpdesk, Microsoft 365 management, cyber security, and onsite IT support. Local, responsive, and priced fairly for the area.
Coverage Across Medway
I provide both remote and onsite IT support across Medway, including:
- Rochester: town centre, High Street businesses and professional services
- Chatham: including Dockside, Chatham Maritime and the waterfront business areas
- Gillingham: town centre and surrounding business parks
- Strood: retail, professional services and industrial units
- Medway City Estate and Rainham: light industrial and commercial businesses
Services Available in Medway
- IT Helpdesk Support: Remote first-line and second-line support. No call centre, no ticket queue. Calls go directly to me.
- Microsoft 365 Support: Full M365 management for Medway SMEs. Email, SharePoint, Teams, OneDrive and security. Setup, migrations and ongoing configuration.
- Cyber Security: Small business-grade cyber security. Cyber Essentials preparation, policies, risk assessments and staff awareness training.
- Network and Infrastructure: Office network setup, Wi-Fi troubleshooting, structured cabling, firewall configuration and switch installation.
- Onsite IT Support: Regular onsite visits to Medway businesses. Travel within Medway is included in standard rates with no extra charge.
- VoIP Phone Systems: Business phone systems for Medway SMEs, managed alongside your IT.
Why Local Medway Businesses Choose ClearPath
Medway businesses have been underserved by national IT support providers for years. Too often you're passed between agents, given generic advice, or sold into packages that don't fit a small business.
ClearPath is different. You get one person, who knows your business, your setup, and your priorities. Onsite visits to Medway are genuinely local and same-day in most cases.
Frequently Asked Questions
I'm based in Kent and cover Medway as a core part of my service area. Onsite response to Medway is same-day for most situations.
Pay-as-you-go support starts at £30-40/hr remote and £40-50/hr onsite. Monthly packages start from £500/month for predictable budgeting and priority response.
Yes. I work with businesses across a range of regulated and non-regulated industries. If there are specific compliance requirements, we'll discuss them up front and make sure your IT setup supports them.
No long-term lock-ins. Monthly rolling contracts are available. Pay-as-you-go is always an option if you'd rather not commit to a retainer.
Ready to talk about IT support in Medway?
A free initial consultation. No sales pitch, just a straight conversation about your setup and your priorities.